My Moleskine Smart Pen battery doesn’t work properly. What can I do?

Make sure that your Moleskine Smart Pen firmware is updated to the latest version.
You can check your firmware version in the app by going to:
-Main Menu
-Firmware Update
-Make sure that your Moleskine Smart Pen has been charged for at least 30 minutes
-Try charging your Moleskine Smart Pen with an ordinary wall charger or laptop charger
-Try restarting your Moleskine Smart Pen by holding the power button for at least 10 seconds Back to FAQ
Did not find what you needed?

Did not find what you needed?

Get support by email.
CONTACT US